Take on the app administration and support responsibilities yourself or let us do it for you.
inBound™ Enterprise Support
Most companies have some level of software solution support team in place today. Since mobile solutions are gaining higher priority within the IT and executive suite, we offer a few different options to help your company be successful when deploying our inBound™ Enterprise solution.
Typical Support Areas
Form Design & Mgmt
Cloud Data Mgmt
User Mgmt
Process / Tech Issues
Mobile Strategy & Deploy
- form list management
- create new forms
- set form types
- set where data goes in cloud
- design form layouts
- design form interactions
- understand form objects
- modify existing forms
- delete existing forms
- set up form structure in cloud
- download cloud data
- combine cloud data
- analize & scrub cloud data
- run data reports
- import data / BI, CRM, ERP
- share specific cloud data
- load form database data
- track process issues
- track technical issues / bugs
- manage issue log
- fix & test issues
- request app enhancements
- user list management
- add users to app
- modify existing users
- delete and notify users
- set up user permissions
- set visibility of forms by user
- set up user structure in cloud
- run user reports
- mobile enterprise strategy
- business process solutions
- mobile data management
- enhancement design
- deployment scheduling
- user group roll-out roadmap
- training design
- training delivery
- deployment support design
- support team set-up
Support Options
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2
Once the app implementation is over, the company takes on the admin and support responsibilities listed above. Longer term, this option helps reduce the consulting support costs.
Admin Access
Consulting Support
Let us support the post-app implementation with our superior consulting group. Hourly support buckets can be purchased and hours deducted quarterly as work performed. The business can always buy more hours over time as needed to support the app solution.